Shipping Policy:
Thank you for choosing USAH LTD for your leather jackets and accessories. We strive to provide a seamless and reliable shipping experience to our valued customers. Please take a moment to review our shipping policy:
Order Processing:
Once your order is placed, our team will process it within 1-2 business days. During peak seasons or promotional periods, there may be slight delays, but we assure you that we will make every effort to ship your order as quickly as possible.
Shipping Methods:
We offer standard shipping within the United Kingdom. The estimated delivery time for standard shipping is 3-5 business days. Please note that these are approximate times and can vary based on your location and any unforeseen circumstances.
Shipping Costs:
We offer free standard shipping on all orders within the United Kingdom.
Order Tracking:
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
International Shipping:
At this time, we only ship within the United Kingdom. We apologize for any inconvenience caused and appreciate your understanding.
Returns Policy:
We want you to be completely satisfied with your purchase from USAH LTD. If for any reason you are not satisfied with your order, we offer a hassle-free returns policy. Please read the following guidelines:
Eligibility:
To be eligible for a return, your item must be unused, in its original condition, and with all tags and packaging intact. We cannot accept returns for items that show signs of wear or damage.
Return Period:
You may return your item within 30 days from the date of delivery. After 30 days, unfortunately, we cannot accept returns or process refunds.
Return Process:
To initiate a return, please contact our customer service team with your order details. They will provide you with further instructions and assist you throughout the return process.
Return Shipping:
Customers are responsible for the return shipping costs unless the item received was damaged or incorrect. We recommend using a trackable shipping method to ensure that the item reaches us safely.
Refund Process:
Once we receive your returned item and verify its condition, we will initiate the refund process. Please allow 5-7 business days for the refund to be processed and credited back to your original payment method.
Please note that our returns policy is subject to change, and any modifications will be updated on our website. If you have any further questions or concerns regarding shipping or returns, please do not hesitate to contact our customer service team.
Thank you for choosing USAH LTD. We appreciate your trust in our products and services.
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